Privacy Policy

Effective Date: April 20, 2025

Introduction

At TheADaptiveGuide ("we," "us," or "our"), your privacy is a foundational element of the trust we build with our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services (the "Services"), including but not limited to:

  • Visiting our website: www.theadaptiveguide.com, or any website linking to this Privacy Policy

  • Engaging with us through sales, marketing efforts, events, or consultations

  • Subscribing to our newsletter or downloading our resources

If you have any questions or concerns about how we handle your information, please contact us at info@theadaptiveguide.com. By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using the Services.

Table of Contents

  1. Information We Collect

  2. How We Use Your Information

  3. Sharing Your Information

  4. Data Retention

  5. Protecting Your Information

  6. Information for Minors

  7. Your Privacy Rights

  8. Do-Not-Track Signals

  9. State-Specific Privacy Rights

  10. Changes to This Privacy Policy

  11. Contact Us

1. Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide when you:

  • Contact us through our website or social media

  • Request information about our consulting services

  • Subscribe to our newsletter or download resources

  • Participate in surveys, events, or webinars

Examples of personal information we may collect include:

  • Name, job title, and company name

  • Contact details: email, phone number, mailing address

  • Payment details (for purchased services)

  • Preferences related to communication and marketing

  • Information about your business needs and challenges

Information We Automatically Collect

When you use our Services, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers

  • Usage Data: Pages viewed, links clicked, time spent on pages, and other activity logs

  • Location Data: Approximate location based on IP address

You can adjust your device or browser settings to limit certain types of data collection.

2. How We Use Your Information

We may use your information for purposes such as:

  • Providing and managing our consulting services

  • Responding to your inquiries and communicating about our offerings

  • Delivering valuable content through our newsletters and resources

  • Improving our Services through analysis of usage patterns

  • Maintaining the security and functionality of our website

  • Complying with legal or regulatory requirements

Our aim is to use your information thoughtfully and purposefully, like a trail guide who respects the environment while navigating the path forward.

3. Sharing Your Information

We understand the importance of your privacy and handle your information with care. We do not sell your personal information to third parties for marketing purposes.

We may share your information only in the following scenarios:

  • Service Providers: With vendors or contractors who assist us in delivering our Services (e.g., email service providers, payment processors)

  • Legal Requirements: To comply with applicable laws, regulations, or legal processes

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your information

4. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Provide the services you've requested

  • Comply with legal and regulatory obligations

Once your information is no longer needed for these purposes, we take steps to delete or anonymize it, unless retention is required by law.

5. Protecting Your Information

We implement appropriate technical, organizational, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. By using our Services, you acknowledge that while we strive to protect your information, some risk remains.

6. Information for Minors

Our Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly take steps to delete it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Accessing the personal information we maintain about you

  • Correcting inaccurate or incomplete information

  • Requesting deletion of your personal information

  • Opting out of certain data uses

  • Withdrawing consent for future data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Do-Not-Track Signals

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Because there is currently no industry standard for recognizing and implementing Do Not Track signals, we do not currently respond to them.

9. State-Specific Privacy Rights

Residents of certain states (such as California, Colorado, Virginia, Utah, and Connecticut) may have additional privacy rights under state laws. These may include:

  • Right to know what personal information is collected, used, shared, or sold

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination when exercising privacy rights

  • Right to correct inaccurate personal information

To make a request regarding your state-specific rights, please contact us using the information in the "Contact Us" section.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Effective Date." We encourage you to review this Privacy Policy whenever you access our Services to stay informed about our information practices.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The ADaptive Guide LLC
82 Wendell Ave. STE 100, Pittsfield, MA 01201 USA
Email: info@theadaptiveguide.com